Medical Information Assistant

Location: Zagreb, HR

PrimeVigilance is continuing to expand and is looking for a Medical Information Assistant to join our dynamic and rapidly growing organization.

The role is ideal for a confident and enthusiastic individual who has an interest in or previous administrative experience, ideally in a Medical Information setting and who is looking to build on their knowledge and gain exposure in assisting in the growth of a medical information department in the service provider industry. Knowledge of pharmacovigilance is also an advantage.

Key Accountabilities
  • To perform administration activities;
  • To oversee the medical information email accounts;
  • To receive and return acknowledgment of medical information enquiries received by email;
  • To review medical information emails for legibility and missing information;
  • To perform duplicate checks in the MI database;
  • To enter medical information enquiries into the MI database;
  • To ensure that all medical information enquiries received into the medical information email accounts are forwarded to the appropriate individual(s);
  • To help maintain the library of reference safety information (e.g., CCDS, SmPCs, PI, etc.) within the Medical Information database;
  • To help maintain the library of Frequently Asked Questions and Standard Response Documents within the Medical Information database;
  • To perform reconciliations with business partners (data exchange);
  • To generate daily, weekly and monthly MI reports;
  • To organise meetings and teleconferences;
  • To assist the medical information team.
  • Conduct and track local language medical literature screening (as required)
  • Manage and track invoices for medical information services as required;
  • To forward all invoices to the finance department;
  • To assist with managing ad-hoc literature search requests as required;
  • To provide regular updates regarding medical information metrics as required;
  • To assist with the development and improvement of medical information processes and procedures;
  • To assist in departmental regulatory inspection preparedness for the company;
  • To undertake various administrative tasks (daily and monthly evidence of work, employee register etc.) as required.

Qualifications and Skills
  • Secondary education;
  • Proven administrative experience;
  • The role is ideal for a confident and enthusiastic individual;
  • Knowledge of pharmacovigilance is an advantage.

Our Offer
  • Competitive salary
  • Dynamic team of colleagues in a fast-growing company – possibility for your quick career growth
  • Multicultural environment, English as a company language
  • Strong emphasis on personal and professional growth
  • Extensive and specialized trainings in pharmacovigilance – internal trainings provided by skilled professionals, but also prestigious trainings/seminars taking place abroad
  • Friendly working environment with several social events per year

If you would like to be considered for this opportunity, please send your application via email to enclosing your English CV and Cover Letter.

You can download and view our Candidate Privacy Policy here.

Thank you for your application. Unfortunately, because of the volume of applications we receive, we are not able to give status updates, but if you are invited for an interview, we will contact you directly.

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